Key Responsibilities
• Greet and welcome guests warmly upon arrival
• Manage reservations and walk-in seating using the reservation system ( Open Table)
• Monitor dining room flow and coordinate with servers and management on table availability
• Answer incoming phone calls and respond to reservation inquiries
• Maintain a clean and organized host stand and entrance area
Requirements
• High school diploma or equivalent preferred
• Previous customer service or hospitality experience is a plus
• Excellent communication and interpersonal skills
• Ability to remain calm and professional in a fast-paced environment
• Strong organizational skills and attention to detail
• Flexibility to work evenings, weekends, and holidays
Preferred Qualities
• Friendly, outgoing, and professional demeanor
• Team-oriented with a positive attitude
• Basic knowledge of restaurant operations
