General Manager
Overview We are seeking an experienced and dynamic Restaurant Manager to lead our team in delivering exceptional dining experiences. The ideal candidate will possess strong leadership skills, extensive knowledge of food service operations, and a passion for hospitality. This role involves overseeing daily restaurant activities, managing staff, ensuring food quality and safety, and maintaining excellent customer service standards. The Restaurant Manager will play a key role in fostering a positive work environment and driving the success of our establishment. Responsibilities Supervise daily restaurant operations, including food preparation, service, and cleanliness Manage staff scheduling, training, and development to ensure high performance and team cohesion Oversee inventory control, ordering supplies, and managing food and beverage costs Ensure compliance with food safety regulations and sanitation standards Handle customer inquiries, complaints, and ensure overall guest satisfaction Operate POS systems such as Aloha POS and Micros POS for accurate cash handling and order processing Monitor restaurant performance metrics and implement strategies for continuous improvement Coordinate with kitchen staff to ensure efficient food production and timely service Manage shift transitions, ensuring smooth handoffs between teams Assist in budgeting, cost control, and financial reporting related to restaurant operations have an input marketing initiatives or promotional events to attract new customers Requirements Proven management experience in quick service high volume casual dining environments Strong knowledge of food industry standards including food safety, handling, and hygiene practices Experience with POS systems such as Aloha POS or Micros POS; cash handling expertise required Background in culinary arts or kitchen management is a bonus Demonstrated leadership skills with experience in staff training, supervising, interviewing, and team management Ability to manage inventory control and food production processes efficiently Excellent customer service skills with a focus on hospitality management Previous experience in hospitality management or hotel experience is advantageous Strong organizational skills with the ability to oversee shift management and food service operations Leadership qualities with a focus on training & development, budgeting, and food management strategies This position offers an exciting opportunity for a dedicated professional to lead a vibrant team in a fast-paced environment. We value innovation, teamwork, and a commitment to excellence in the food industry.